How do you find the source when several tenants report leaks?
We map each interior report to the roof area above and compare timing with seams, drains, curbs, wall transitions, and penetrations. Water may cross a tenant boundary before it appears indoors. The report labels confirmed findings and unresolved areas separately, with a test opening identified when surface evidence is not enough.
Can roof work happen while flex tenants stay open?
Often the project can be divided into roof zones, but production hours, dock use, tenant entrances, and equipment access determine the sequence. We confirm a contact and work boundary for each affected area, protect the space below, and return the zone with a daily handback. Any temporary closure is agreed before mobilization.
Who is responsible for a shared drain or roof transition?
The owner and property manager establish responsibility, while our roof walk documents the location and condition. We separate clearing a drain from repairing nearby membrane or flashing and note which work belongs in the approved scope. A roof map helps assign the task without asking tenants to make roof observations.
When should a flex industrial roof be replaced instead of repaired?
The decision follows the mapped condition. A bounded opening with sound adjacent material may support repair; repeated leaks, wet insulation, widespread attachment issues, or deteriorated transitions can justify replacement review. We show the evidence and limits, then compare options using the same roof zones and access assumptions.
What should the property manager receive after a repair?
The handback should include the roof zone, photographs, materials and limits, remaining temporary protection, and the next inspection item. We also identify any tenant or dock route returned to service. That record helps connect a later report to the right assembly and prevents unrelated units from being treated as one roof problem.